You can submit inquiry via contact form, email (support@naomielectronics.com), or WhatsApp. We typically provide detailed quotes within 24 hours. For urgent BOM or shortage parts, contact Eric Xu directly via WhatsApp: +86 13928401370.

We support small volume and sample orders. Common components can be ordered from 1 piece. For cables, we support sample prototyping; smart home sample units are also available.

We accept T/T, Alipay, WeChat Pay. Long-term partners with stable volume may qualify for credit terms under a formal agreement.

Yes. Leveraging our global network (Digikey, Arrow, distributors & spot channels), we excel at finding EOL, shortage, and allocated parts. Provide full part numbers and quantities, and we'll start global sourcing immediately.

For domestic stock, orders ship within 2 hours after payment. International stock via DHL/FedEx typically arrives in 3-7 days. Lead times will be quoted upfront.

Please provide cable specification (AWG, core count, material), connector models, length, drawing or sample. If no drawing is available, we can reverse engineer from a physical sample. Support from prototype to mass production.

Standard cable prototypes: 5-7 working days; complex harnesses: 10-15 working days. Mass production typically takes 2-4 weeks, with flexible capacity from local partner factories.

Currently we offer smart plugs, Wi-Fi sensors, gateways, smart switches. OEM/ODM customization is supported — appearance, logo, APP interface, functions. We have ready-made platforms for fast selection.

Yes, our standard products are CE, FCC, RoHS certified. For custom products, we can assist with certifications according to target market requirements. Contact our sales manager for details.

We guarantee 100% genuine parts. If quality issues or mismatches are found, please contact after-sales within 7 business days of receipt. We will arrange replacement, refund, or third-party testing. Do not desolder the components yourself.

Yes, our experienced engineering team can assist with component selection, alternative part recommendations, BOM optimization, and circuit evaluation. Initial consultation is free. For deep‑customization projects, a technical support agreement can be signed.